Privacy Policy

Last updated: August 3, 2026

This Privacy Policy explains how I E VENTURES ("STRYKX", "we", "us", or "our") collects, uses, shares, and protects your personal information when you visit or make a purchase from the STRYKX website (the "Site"). By using the Site, you consent to the practices described here.

We collect only the information needed to process your orders, improve your experience, and keep you updated — and we handle it with care.

01 Overview

We are committed to protecting your privacy and handling your personal data responsibly and in accordance with applicable Indian data protection law. This policy applies to all visitors, users, and customers of the Site.

02 Information We Collect

We collect the following categories of information:

Information you provide: name, email address, phone number, billing and shipping address, and order details when you register, place an order, or contact us.
Transaction information: records of products purchased and order history. Payment card details are processed by our payment providers and are not stored by us.
Information collected automatically: device type, browser, IP address, and how you interact with the Site, gathered through cookies and similar technologies.
Communications: details you share when you email us, submit a form, or participate in our programs (e.g. warranty, partnership).

03 How We Use Your Information

To process, fulfil, and deliver your orders and manage returns or replacements.
To communicate with you about orders, enquiries, and support requests.
To operate, maintain, and improve the Site and our products.
To send offers, updates, and marketing communications where you have consented.
To detect and prevent fraud and to comply with legal obligations.

04 Cookies & Tracking

We use cookies and similar technologies to keep the Site functioning, remember your preferences, analyse traffic, and support marketing. You can control cookies through your browser settings; disabling some cookies may affect Site functionality.

05 Sharing & Disclosure

We do not sell your personal information. We share it only with:

Service providers who help us operate the Site, process payments, ship orders, and provide analytics or support.
Courier and logistics partners to deliver your orders and enable order tracking.
Authorities or third parties where required by law, or to protect our rights, safety, or property.

These parties are permitted to use your data only to perform services on our behalf.

06 Payments

Payments are processed through secure third-party payment gateways. Your card and payment details are handled directly by these providers under their own security standards; we do not store full payment card information on our servers.

07 Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, including to meet legal, accounting, or reporting requirements. When no longer needed, data is securely deleted or anonymised.

08 Data Security

We use reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

09 Your Rights

Subject to applicable law, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information.
Withdraw consent to marketing or certain processing at any time.
Raise a grievance regarding how your data is handled.

To exercise any of these rights, contact us at care@strykx.com.

10 Marketing Communications

Where you have opted in, we may send you promotional emails and updates. You can unsubscribe at any time using the link in our emails or by contacting us. Transactional messages relating to your orders are not marketing and will still be sent.

11 Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.

12 Children's Privacy

The Site is not directed at children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can address it.

13 Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes constitutes acceptance of the revised policy.